Director – Built Environment Team
Location: Manchester - England
About this opportunity
This is an opportunity to lead the Built Environment Team, a team that is committed to finding creative but feasible solutions for the public sector, centred on the unlocking and bringing forward of challenging and complex-built environment projects. The Built Environment Team has a number of existing Local Authority and private sector clients appointed to provide Development Management services and deliver projects with a range of outputs, including residential, commercial, higher education, retail and and leisure (uses including infrastructure and public realm). Notable national clients include Homes England and Network Rail.
The established team was formed 3 years ago and operates within the Gleeds Regional Project Management offer. They cover the Gleeds North England region from our four regional offices in Liverpool, Manchester, Leeds and Newcastle.
The Built Environment Team is currently made up of eight staff at various grades and continues to identify new additions to complement the existing Regional team and support the wider UK development management service offer.
We are seeking a Director addition to the growing service offer and lead the Built Environment Team into the next phase of growth, building upon the client relationship and projects already secured as well as driving the business growth for the next period of our business plan.
This is a key service leadership opportunity, with ownership and autonomy to shape the future of the Built Environment Team. The ideal candidate will be energetic and committed to this next phase of growth, alongside proven business development, revenue generation capabilities and flexible working across our Manchester and Leeds offices.
You will benefit from progression opportunities and:
- A competitive salary offering
- Car allowance
- Private healthcare
- 27 days annual leave plus bank holidays
- Enhanced pension
- Professional membership fees paid
- A comprehensive benefits provision including discounts, services & exclusive offers covering health & wellbeing, travel, entertainment, technology, food & drink and more.
Responsibilities include but are not limited to:
Leading the Built Environment Team to:
- Build on the identified growth strategy for the Built Environment Team and continue to strengthen market presence in a Development Management services context
- Actively identifying new business development opportunities and driving growth across the team and wider business unit activities
- Ensuring that projects are managed in accordance with Gleeds processes and procedures (governance and controls)
- Agreeing fees and charges for potential services with Business Unit Manager / Regional Director
- Agreeing appointments / scope of services. Ensuring that appointments are in place prior to commencing service delivery
- Delivering high quality services and deliverables ensuring that services meet our customer’s requirements
- Reviewing scope of appointments monthly to ensure services are being delivered in accordance with appointments
- Managing and maintaining customer relationships (i.e. clients and other consultants). Ensuring a customer care plan is in place
- Resolving customer complaints
- Ensuring sufficient resources are made available to deliver services on our projects, including managing resource conflict resolution (with fellow directors)
- People leadership including managing resources and workload with senior team members and ensuring compliance with administrative requirements (appraisals, training, timesheets etc)
- Managing employees, focussing on retention and development
- Developing and enhancing the Gleeds Built Environment Team capability and cross service working
- Briefing employees on relevant aspects of Gleeds business
- Preparing bids for services and driving profitable service delivery alongside Framework requirements to maximise procurement of Gleeds by public sector organisations
- Managing the commercial aspects of projects (e.g. scope of services/deliverables, invoices, payments, and debt management)
- Working harmoniously with other Directors and assisting Business Unit Manager / Regional Director as well as other national regions.
- Continuous development of a professional network to maintain a high profile for Gleeds and to generate new business